Returns & Exchange Policy
Your satisfaction is our priority. Easy returns within 7 days.
7 Days Return
Return within 7 days of delivery
Easy Exchange
Exchange for different size/color
Free Pickup
We arrange free pickup for returns
Eligible for Return/Exchange
- Items must be unworn, unwashed, and in original condition
- All original tags and labels must be attached
- Items must be in original packaging
- Return must be initiated within 7 days of delivery
- Proof of purchase (invoice) must be provided
Non-Eligible for Return/Exchange
- Custom-made or stitched items (unless defective)
- Sale or discounted items (final sale)
- Items without original tags or packaging
- Worn, washed, or altered items
- Items with perfume, makeup, or other stains
- Accessories, jewelry, and undergarments (hygiene reasons)
How to Return an Item
Initiate Return Request
Visit our Make a Return page or contact customer service within 7 days of delivery.
Provide Order Details
Enter your order number, email, and select items you want to return.
Select Reason
Choose the reason for return from the provided list.
Approval & Pickup
We'll review and approve your request within 24 hours. We'll arrange free pickup.
Quality Check
Once we receive the item, we'll inspect it to ensure it meets return criteria.
Refund/Exchange
Refund processed within 7-10 business days or exchange shipped immediately.
Refund Policy
Refund Method: Refunds will be processed to your original payment method.
Processing Time: 7-10 business days after we receive and inspect the returned item.
Bank Processing: Additional 3-5 business days for the amount to reflect in your account.
Shipping Charges: Original shipping charges are non-refundable unless the return is due to our error.
Store Credit: You can opt for store credit which is processed immediately.
Exchange Policy
Size/Color Exchange: Free exchange for different size or color of the same product.
Different Product: You can exchange for a different product of equal or higher value.
Price Difference: If exchanging for a higher-priced item, pay the difference. Lower-priced items will be refunded.
Shipping: We cover shipping for the first exchange. Customer pays for subsequent exchanges.
Processing Time: Exchanges are shipped within 2-3 business days after receiving the returned item.
Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately:
- •Take photos of the defect or damage
- •Contact us within 48 hours of delivery
- •We'll arrange immediate replacement or full refund
- •All shipping costs will be covered by us
Need to Return an Item?
Start your return request now or contact our support team